Free shipping for orders of $50 or more(USA ONLY). We will refund your shipping after you have completed your
purchases. For orders less than $50, shipping is $6.95 for your entire order ( United States orders only, including
Hawaii and Alaska and territories) . Shipping is via USPS Priority Mail and includes delivery confirmation...... shipping
insurance is available You will receive an email (with tracking #) from the US Postal Service when your order is
shipped. Our goal is to ship within 3 - 5 business days so that you receive your order within seven days. However, due
to the popularity of our sites, we sometimes get many orders at once and/or extremely large orders, so it may take
longer till we get to your order. Spring is very busy so expect time till shipped to be longer (10 business days + or -)
We will provide current shipping information in our confirmation email. If you need plants for a special event at a certain
time, please let us know immediately after you purchase. We do not know in advance the exact day your order will
ship(PLEASE NO NOT EMAIL TO REQUEST THIS INFORMATION). We ship all previous orders on our books before
yours(there could be 50+ orders ahead of yours). Plants must be selected, assembled, trimmed, labeled, and packed,
so the processing is time consuming. If there is extremely cold temperatures forecast for your area, we delay shipping.
We also ship internationally using USDA Phyto-Sanitary Certificates(cost approx. $56.00). YOU SHOULD CHECK
WITH YOUR NATION`S AGRICULTURAL OFFICIALS TO SEE IF AN IMPORT PERMIT OR ANY ADDITIONAL
DOCUMENTS ARE ALSO REQUIRED. Orders shipped without required documents are shipped at buyers risk.
Shipping cost varies depending on weight and shipping method. Buyers must pay any import Duty taxes or any other
taxes your nation may require. INTERNATIONAL ORDERS WILL RECEIVE A SEPARATE SHIPPING
INVOICE(international shipping will not appear on Checkout for your plant purchases).
MONEY BACK GUARANTEE RETURN POLICY: If you have received your plants and you are not happy with any
plant(rare occurrence), return WITHIN 4 DAYS for a complete refund of the purchase price or receive credit on your
next order. PLEASE EMAIL BEFORE RETURNING. Any plant health problems will be evident upon arrival or within a
day or two. EMAIL US IMMEDIATELY IF YOU BELIEVE THERE IS A HEALTH PROBLEM AT DELIVERY. We are not
responsible for health problems occurring later because these problems would be caused by your care. So IT IS VERY
IMPORTANT THAT YOU READ AND FOLLOW THE CARE INSTRUCTIONS provided with your order and also
available on this site. If you follow the care instructions your plants will thrive.
|MAILING ADDRESS: JOHN MCKENZIE (AIRPLANTS4U)
PO BOX 1359
MAGALIA, CA 95954
CUSTOMER SERVICE EMAIL: firstname.lastname@example.org
WHO ARE WE? WE HAVE BEEN RETAILING TILLANDSIAS FOR MANY YEARS AND
HAVE AN EBAY STORE CALLED "AIRPLANT PARADISE" .....PLEASE CHECK OUR
FEEDBACK....WE TAKE PRIDE IN OUR SERVICE AND QUALITY OF OUR PLANTS.